Kenneth Underhill, director of ICSR, delivers a webinar on Operational Resilience Service and Activity Mapping. Kenneth looks at the process used to undertake this work and create a map of ‘Important Business Services’ and related activies required to deliver those to customers.

Watch The Webinar

Thank you to everyone who attended. You can download a copy of the slides here.

Kenneth Underhill, Director

Kenneth Underhill
Director, ICSR

Computers4Schools

ICSR is supporting the Insurance Community initiative 'Computers4Schools'. Find out more about the way you and your organisation can support this by watching this video narrated by Huw Evans, Director General of the ABI.

Advisory & Resourcing

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