Register Now – Thursday 8th October, 11am
We’re delighted to announce that our fourth webinar on Operational Resilience will take place on 8th October at 11am and focus on Service and Activity Mapping. It will be hosted by Kenneth Underhill.
To be able to effectively manage operational resilience within your business requires clear identification of all business services offered to customers and the activities necessary to deliver those. Kenneth underhill will look at the process used to undertake this work and create a map of Important Business Services and related activies required to deliver those to customers.
Who Should Join Us
This webinar will be relevant to anyone involved in Operational Resilience planning or projects, whichever business function they work in, and senior managemnet with an interest in understanding the complexities.
Background to Operational Resilience
Operational resilience has been identified as one the 5 key cross-sector pieces of work in the 2020/21 Business plan by the FCA. The importance of the work is perhaps emphasised by the fact that it is being co-ordinated across the FCA, PRA and Bank of England. In their Business Plan, the FCA say that their “aim is to set new requirements that strengthen operational resilience.”
Firms can be in no doubt that the regulators will be looking at implementing new requirements that take operational resilience planning beyond the traditional Business Continuity Plan and Risk Management approach, impacting almost all aspects of the way a business prepares itself for disruption to its services to customers.
In our view, it is very likely that the regulators will be looking at the way firms have responded – and been able to respond – to the Covid-19 pandemic to help inform its thinking around the issues and any changes it seeks to implement. Whilst the review may only be at ‘consultation paper’ stage, firms are advised to begin their preparations now to ensure they are well placed to respond to this work because the regulators are intending to impose short timeframes for having their response embedded.
Fourth Webinar: Service and Activity Mapping
Date: 8th October
Time: 11am – 11.30am
If you were not able to join us for our previous webinars on Operational Resilience, they are available to watch via our YouTube channel using the links below.
Introduction to Operational Resilience: Kenneth Underhill
Technology and Operational Resilience: Justin Ward
Computers4Schools
ICSR is supporting the Insurance Community initiative 'Computers4Schools'. Find out more about the way you and your organisation can support this by watching this video narrated by Huw Evans, Director General of the ABI.
