Craig is the newest member of the team joining in 2018 as a Senior Consultant. He has a broad background having worked for insurers including AXA where he was the Compliance Officer for their Global Art business and brokers including working at Millers, who kindly recommended him to ICSR Directors. Craig also spent time with the Financial Ombudsman managing complaints and was accredited as an adjudicator.

Craig has over 7 years in the industry with experience in: IDD issues including, training staff, developing remuneration and other policies, creating IPIDs and client disclosure documents; Financial Crime including creating a Financial Crime Framework and advising on the potential impact on proposed risks; Leading a KYC team at an international broker; Certified GDPR Practitioner with experience of developing data retention and privacy policies; disseminating how regulatory change (including Insurance & Enterprise Act, SIMR and Transparency at Renewal) will affect a firms’ operations, informing senior stakeholders and putting a compliance plan in place; conducting international licensing research.
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