Complaints Archives

Review Of Complaints Procedures For International Insurer

by Kenneth Underhill | Oct 22, 2021

Review Of Complaints Procedures For International Insurer The Client’s Needs The client is an international insurer and MGU supporting MGAs with capacity. Its complaints process needed to recognise the tri-partite relationship that end customers have with both the MGA...

Developing A Complaints Management Framework For An Overseas Insurer

by Kenneth Underhill | Apr 3, 2020

Developing a Complaints Management Framework For an Overseas Insurer The Client’s Needs The client was a Malta based insurer which had a network of MGAs distributing its products across Europe and the UK. As a newly approved insurer it needed to put in place a...

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Review Of Complaints Procedures For International Insurer

Developing A Complaints Management Framework For An Overseas Insurer

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