{"id":2215,"date":"2020-06-23T15:25:33","date_gmt":"2020-06-23T15:25:33","guid":{"rendered":"https:\/\/www.icsr.co.uk\/?page_id=2215"},"modified":"2024-04-22T13:34:49","modified_gmt":"2024-04-22T13:34:49","slug":"regulatory-timeline-overview","status":"publish","type":"page","link":"https:\/\/www.icsr.co.uk\/regulatory-timeline-overview\/","title":{"rendered":"Regulatory Timeline Overview"},"content":{"rendered":"

[et_pb_section bb_built=”1″ admin_label=”section” _builder_version=”3.22″][et_pb_row _builder_version=”4.5.1″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.5.1″ _module_preset=”default”][et_pb_text _builder_version=”4.5.1″ _module_preset=”default”]<\/p>\n

Jump to:<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ use_custom_gutter=”on” gutter_width=”4″ make_equal=”on” _builder_version=”4.5.1″ _module_preset=”default” module_alignment=”center”][et_pb_column type=”1_3″ custom_padding__hover=”|||” custom_padding=”|||”][et_pb_button admin_label=”CD Button” button_url=”\/regulatory-timeline-consumer-duty-and-fair-value\/” button_text=”Consumer Duty” button_alignment=”center” _builder_version=”4.9.4″ _module_preset=”default” custom_button=”on” custom_css_main_element=”width: 100%;” button_text_shadow_horizontal_length=”button_text_shadow_style,%91object Object%93″ button_text_shadow_horizontal_length_tablet=”0px” button_text_shadow_vertical_length=”button_text_shadow_style,%91object Object%93″ button_text_shadow_vertical_length_tablet=”0px” button_text_shadow_blur_strength=”button_text_shadow_style,%91object Object%93″ button_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ z_index_tablet=”0″]<\/p>\n

[\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ custom_padding__hover=”|||” custom_padding=”|||”][et_pb_button admin_label=”Culture Button” button_url=”\/regulatory-timeline-culture” button_text=”Culture” button_alignment=”center” _builder_version=”4.9.4″ _module_preset=”default” custom_button=”on” custom_css_main_element=”width: 100%;” button_text_shadow_horizontal_length=”button_text_shadow_style,%91object Object%93″ button_text_shadow_horizontal_length_tablet=”0px” button_text_shadow_vertical_length=”button_text_shadow_style,%91object Object%93″ button_text_shadow_vertical_length_tablet=”0px” button_text_shadow_blur_strength=”button_text_shadow_style,%91object Object%93″ button_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ z_index_tablet=”0″]<\/p>\n

[\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ custom_padding__hover=”|||” custom_padding=”|||”][et_pb_button admin_label=”Op Res Button” button_url=”\/regulatory-timeline-operational-resilience\/” button_text=”Operational Resilience” button_alignment=”center” _builder_version=”4.5.1″ _module_preset=”default” custom_button=”on” custom_css_main_element=”width: 100%;”]<\/p>\n

[\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ use_custom_gutter=”on” gutter_width=”4″ make_equal=”on” _builder_version=”4.5.1″ _module_preset=”default” module_alignment=”center”][et_pb_column type=”1_3″ custom_padding__hover=”|||” custom_padding=”|||”][et_pb_button admin_label=”Distribution Button” button_url=”\/regulatory-timeline-insurance-distribution-directive” button_text=”Distribution” button_alignment=”center” _builder_version=”4.9.4″ _module_preset=”default” custom_css_main_element=”width: 100%;” button_text_shadow_horizontal_length=”button_text_shadow_style,%91object Object%93″ button_text_shadow_horizontal_length_tablet=”0px” button_text_shadow_vertical_length=”button_text_shadow_style,%91object Object%93″ button_text_shadow_vertical_length_tablet=”0px” button_text_shadow_blur_strength=”button_text_shadow_style,%91object Object%93″ button_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ z_index_tablet=”0″]<\/p>\n

[\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ custom_padding__hover=”|||” custom_padding=”|||”][et_pb_button admin_label=”GIPP Button” button_url=”\/regulatory-timeline-general-insurance-pricing-practices\/” button_text=”Pricing” button_alignment=”center” _builder_version=”4.9.4″ _module_preset=”default” custom_css_main_element=”width: 100%;” button_text_shadow_horizontal_length=”button_text_shadow_style,%91object Object%93″ button_text_shadow_horizontal_length_tablet=”0px” button_text_shadow_vertical_length=”button_text_shadow_style,%91object Object%93″ button_text_shadow_vertical_length_tablet=”0px” button_text_shadow_blur_strength=”button_text_shadow_style,%91object Object%93″ button_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ z_index_tablet=”0″]<\/p>\n

[\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ custom_padding__hover=”|||” custom_padding=”|||”][et_pb_button admin_label=”Vulnerable Customers Button” button_url=”\/regulatory-timeline-vulnerable-customers” button_text=”Vulnerable Customers” button_alignment=”center” _builder_version=”4.5.1″ _module_preset=”default” custom_css_main_element=”width: 100%;”]<\/p>\n

[\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Intro text” _builder_version=”4.5.1″]<\/p>\n

Regulatory Timeline: Overview<\/h2>\n

Let us help you keep track of the regulatory timelines that impact your business. Our regulatory timeline looks at key announcements and deadlines for all the major FCA, PRA and Bank of England consultations affecting insurance firms, highlighting key deadlines and major milestones that have been announced, with links to the Discussion Papers, Consultation Papers, Interim and Final Reports as well as other major communications from the regulators. The summary below provides an overview of what is on the horizon, or you can delve into the detail on individual pieces of work to see the history as well as the future deadlines.<\/p>\n

These are projects that our Directors, team and Talent Pool are involved with, advising clients and providing operational support, so we have first hand knowledge and experience of the issues for firms looking to understand, respond to and implement change resulting from each of these. We’ve included links to the Discussion Papers, Consultation Papers and Policy Statements as well as links to other relevant materials and communications released by the regulators. These are available by following the links to the specific pages from the timeline or the links shown below. If you would like to know more about how your firm should respond, please get in touch.<\/p>\n

[\/et_pb_text][et_pb_toggle admin_label=”Consumer Duty toggle” title=”Consumer Duty” open_toggle_text_color=”#893494″ open_toggle_background_color=”#ebebeb” closed_toggle_text_color=”#893494″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.4″ _module_preset=”default” title_level=”h3″ link_option_url=”\/regulatory-timeline-consumer-duty-and-fair-value\/” border_radii=”on|4px|4px|4px|4px” border_width_all=”5px” border_color_all=”#893494″ text_shadow_horizontal_length=”text_shadow_style,%91object Object%93″ text_shadow_horizontal_length_tablet=”0px” text_shadow_vertical_length=”text_shadow_style,%91object Object%93″ text_shadow_vertical_length_tablet=”0px” text_shadow_blur_strength=”text_shadow_style,%91object Object%93″ text_shadow_blur_strength_tablet=”1px” title_text_shadow_horizontal_length=”title_text_shadow_style,%91object Object%93″ title_text_shadow_horizontal_length_tablet=”0px” title_text_shadow_vertical_length=”title_text_shadow_style,%91object Object%93″ title_text_shadow_vertical_length_tablet=”0px” title_text_shadow_blur_strength=”title_text_shadow_style,%91object Object%93″ title_text_shadow_blur_strength_tablet=”1px” closed_title_text_shadow_horizontal_length=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_horizontal_length_tablet=”0px” closed_title_text_shadow_vertical_length=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_vertical_length_tablet=”0px” closed_title_text_shadow_blur_strength=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_blur_strength_tablet=”1px” body_text_shadow_horizontal_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_horizontal_length_tablet=”0px” body_text_shadow_vertical_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_vertical_length_tablet=”0px” body_text_shadow_blur_strength=”body_text_shadow_style,%91object Object%93″ body_text_shadow_blur_strength_tablet=”1px” body_link_text_shadow_horizontal_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″]<\/p>\n

The rules on Consumer Duty came into effect on 31st July 2023. This remains a major hot topic for the FCA and it is proving very active in monitoring the implementation activity of firms, with much of its effort being directed to testing their plans and sharing feedback with the wider market on what it has found. The duty sets out a general Consumer Principle, Cross-cutting Rules and Four Outcomes that reinforce what is already clearly set out in the FCA Handbook.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Culture toggle” title=”Culture” open_toggle_text_color=”#893494″ open_toggle_background_color=”#ebebeb” closed_toggle_text_color=”#893494″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.4″ _module_preset=”default” title_level=”h3″ link_option_url=”\/regulatory-timeline-culture” border_radii=”on|4px|4px|4px|4px” border_width_all=”5px” border_color_all=”#893494″ text_shadow_horizontal_length=”text_shadow_style,%91object Object%93″ text_shadow_horizontal_length_tablet=”0px” text_shadow_vertical_length=”text_shadow_style,%91object Object%93″ text_shadow_vertical_length_tablet=”0px” text_shadow_blur_strength=”text_shadow_style,%91object Object%93″ text_shadow_blur_strength_tablet=”1px” title_text_shadow_horizontal_length=”title_text_shadow_style,%91object Object%93″ title_text_shadow_horizontal_length_tablet=”0px” title_text_shadow_vertical_length=”title_text_shadow_style,%91object Object%93″ title_text_shadow_vertical_length_tablet=”0px” title_text_shadow_blur_strength=”title_text_shadow_style,%91object Object%93″ title_text_shadow_blur_strength_tablet=”1px” closed_title_text_shadow_horizontal_length=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_horizontal_length_tablet=”0px” closed_title_text_shadow_vertical_length=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_vertical_length_tablet=”0px” closed_title_text_shadow_blur_strength=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_blur_strength_tablet=”1px” body_text_shadow_horizontal_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_horizontal_length_tablet=”0px” body_text_shadow_vertical_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_vertical_length_tablet=”0px” body_text_shadow_blur_strength=”body_text_shadow_style,%91object Object%93″ body_text_shadow_blur_strength_tablet=”1px” body_link_text_shadow_horizontal_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″]<\/p>\n

Culture, Diversity & Inclusivity covers a broad range of topics, but the one that seems to be exercising the regulatory minds most at the moment is the topic of conduct, or more-precisely \u201cnon-financial misconduct\u201d.<\/p>\n

The FCA and PRA issued joint Consultation Papers on Diversity and Inclusion back in Q3 2023, with the feedback period ending in December 2023. Final regulatory requirements are expected to be published in a Policy Statement in 2024 with firms then given 12 months after publication of the Policy Statement to prepare. All FSMA firms with a part 4A permission will be in scope, with additional requirements for firms with 251 or more employees. The PRA proposals apply to Solvency II firms, including third-country insurance branches, again with some limitations for smaller firms.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Op Res toggle” title=”Operational Resilience” open_toggle_text_color=”#893494″ open_toggle_background_color=”#ebebeb” closed_toggle_text_color=”#893494″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.4″ _module_preset=”default” title_level=”h3″ link_option_url=”\/regulatory-timeline-operational-resilience\/” border_radii=”on|4px|4px|4px|4px” border_width_all=”5px” border_color_all=”#893494″ text_shadow_horizontal_length=”text_shadow_style,%91object Object%93″ text_shadow_horizontal_length_tablet=”0px” text_shadow_vertical_length=”text_shadow_style,%91object Object%93″ text_shadow_vertical_length_tablet=”0px” text_shadow_blur_strength=”text_shadow_style,%91object Object%93″ text_shadow_blur_strength_tablet=”1px” title_text_shadow_horizontal_length=”title_text_shadow_style,%91object Object%93″ title_text_shadow_horizontal_length_tablet=”0px” title_text_shadow_vertical_length=”title_text_shadow_style,%91object Object%93″ title_text_shadow_vertical_length_tablet=”0px” title_text_shadow_blur_strength=”title_text_shadow_style,%91object Object%93″ title_text_shadow_blur_strength_tablet=”1px” closed_title_text_shadow_horizontal_length=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_horizontal_length_tablet=”0px” closed_title_text_shadow_vertical_length=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_vertical_length_tablet=”0px” closed_title_text_shadow_blur_strength=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_blur_strength_tablet=”1px” body_text_shadow_horizontal_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_horizontal_length_tablet=”0px” body_text_shadow_vertical_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_vertical_length_tablet=”0px” body_text_shadow_blur_strength=”body_text_shadow_style,%91object Object%93″ body_text_shadow_blur_strength_tablet=”1px” body_link_text_shadow_horizontal_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″]<\/p>\n

In July 2018, the Bank of England, PRA and FCA released a joint Discussion Paper titled \u201cBuilding the UK financial sector\u2019s operational resilience.\u201d\u00a0<\/p>\n

By 31st March 2022, firms were expected to have completed the first set of milestones towards implementing a functional Operational Resilience framework; identifying their Important Business Services (IBS), setting Impact Tolerances for the maximum tolerable disruption, and having carried out initial mapping. Testing to an appropriate level of sophistication, with an ongoing evolution and enhancement of processes, was expected as time progressed. From the latest update at the end of 2023, firms are now also expected to have made the necessary investments to enable full operationalisation within Impact Tolerances. Lessons learnt exercises to identify, prioritise, and invest in the ability to respond and recover from disruptions as effectively as possible should, by now, have been conducted. The development of internal and external communications plans for when Important Business Services are disrupted should now also be completed. The latest annual Self-Assessment reports are due to be completed for 31 March 2024 with clear progress on implementation expected by the regulators.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Distribution toggle” title=”Distribution and The Insurance Distribution Directive” open_toggle_text_color=”#893494″ open_toggle_background_color=”#ebebeb” closed_toggle_text_color=”#893494″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.4″ _module_preset=”default” title_level=”h3″ link_option_url=”regulatory-timeline-insurance-distribution-directive” border_radii=”on|4px|4px|4px|4px” border_width_all=”5px” border_color_all=”#893494″ text_shadow_horizontal_length=”text_shadow_style,%91object Object%93″ text_shadow_horizontal_length_tablet=”0px” text_shadow_vertical_length=”text_shadow_style,%91object Object%93″ text_shadow_vertical_length_tablet=”0px” text_shadow_blur_strength=”text_shadow_style,%91object Object%93″ text_shadow_blur_strength_tablet=”1px” title_text_shadow_horizontal_length=”title_text_shadow_style,%91object Object%93″ title_text_shadow_horizontal_length_tablet=”0px” title_text_shadow_vertical_length=”title_text_shadow_style,%91object Object%93″ title_text_shadow_vertical_length_tablet=”0px” title_text_shadow_blur_strength=”title_text_shadow_style,%91object Object%93″ title_text_shadow_blur_strength_tablet=”1px” closed_title_text_shadow_horizontal_length=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_horizontal_length_tablet=”0px” closed_title_text_shadow_vertical_length=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_vertical_length_tablet=”0px” closed_title_text_shadow_blur_strength=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_blur_strength_tablet=”1px” body_text_shadow_horizontal_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_horizontal_length_tablet=”0px” body_text_shadow_vertical_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_vertical_length_tablet=”0px” body_text_shadow_blur_strength=”body_text_shadow_style,%91object Object%93″ body_text_shadow_blur_strength_tablet=”1px” body_link_text_shadow_horizontal_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″]<\/p>\n

The Insurance Distibrution review in its initial form commened with an FCA discussion paper in March 2017. Final handbook rule changes were confirmed in May 2018. Since then, the Lloyd\u2019s market has implemented its own review of practices to determine whether further regulatory work is required and the FCA have continued to look at the effectiveness of implementation of individual elements as part of its review of Conduct Risk, including Product Governance, Customer\u2019s Best Interests and annual training requirements. There are links with the work on\u00a0General Insurance Pricing Practices<\/a>\u00a0and\u00a0Vulnerable Customers<\/a>\u00a0which firms should be conscious of.<\/p>\n

[\/et_pb_toggle][et_pb_toggle admin_label=”Pricing toggle” title=”General Insurance Pricing Practices” open_toggle_text_color=”#893494″ open_toggle_background_color=”#ebebeb” closed_toggle_text_color=”#893494″ closed_toggle_background_color=”#ffffff” _builder_version=”4.9.4″ _module_preset=”default” title_level=”h3″ link_option_url=”\/regulatory-timeline-culture” border_radii=”on|4px|4px|4px|4px” border_width_all=”5px” border_color_all=”#893494″ text_shadow_horizontal_length=”text_shadow_style,%91object Object%93″ text_shadow_horizontal_length_tablet=”0px” text_shadow_vertical_length=”text_shadow_style,%91object Object%93″ text_shadow_vertical_length_tablet=”0px” text_shadow_blur_strength=”text_shadow_style,%91object Object%93″ text_shadow_blur_strength_tablet=”1px” title_text_shadow_horizontal_length=”title_text_shadow_style,%91object Object%93″ title_text_shadow_horizontal_length_tablet=”0px” title_text_shadow_vertical_length=”title_text_shadow_style,%91object Object%93″ title_text_shadow_vertical_length_tablet=”0px” title_text_shadow_blur_strength=”title_text_shadow_style,%91object Object%93″ title_text_shadow_blur_strength_tablet=”1px” closed_title_text_shadow_horizontal_length=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_horizontal_length_tablet=”0px” closed_title_text_shadow_vertical_length=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_vertical_length_tablet=”0px” closed_title_text_shadow_blur_strength=”closed_title_text_shadow_style,%91object Object%93″ closed_title_text_shadow_blur_strength_tablet=”1px” body_text_shadow_horizontal_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_horizontal_length_tablet=”0px” body_text_shadow_vertical_length=”body_text_shadow_style,%91object Object%93″ body_text_shadow_vertical_length_tablet=”0px” body_text_shadow_blur_strength=”body_text_shadow_style,%91object Object%93″ body_text_shadow_blur_strength_tablet=”1px” body_link_text_shadow_horizontal_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength=”body_link_text_shadow_style,%91object Object%93″ body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength=”body_ul_text_shadow_style,%91object Object%93″ body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength=”body_ol_text_shadow_style,%91object Object%93″ body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength=”body_quote_text_shadow_style,%91object Object%93″ body_quote_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″]<\/p>\n

The FCA focus on pricing was precipitated by the Citizens Advice supercomplaint to the Competition and Markets Authority in September 2018. Amongst the 5 markets, Citizens Advice complained that in their view, harm was being caused to consumers through a loyalty penalty in the motor and household insurance markets. The FCA responded with various reviews, culminating in their Policy Statement and Final Rules issued on 24th May 2021. The new rules cover:<\/p>\n