{"id":3472,"date":"2021-02-10T20:24:30","date_gmt":"2021-02-10T20:24:30","guid":{"rendered":"https:\/\/www.icsr.co.uk\/?page_id=3472"},"modified":"2022-07-06T09:44:26","modified_gmt":"2022-07-06T09:44:26","slug":"operational-resilience","status":"publish","type":"page","link":"https:\/\/www.icsr.co.uk\/operational-resilience\/","title":{"rendered":"Operational Resilience"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_image src=&#8221;https:\/\/www.icsr.co.uk\/wp-content\/uploads\/2021\/02\/Pixabay-success-2081167.jpg&#8221; alt=&#8221;Operational resilience&#8221; title_text=&#8221;Operational resilience&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h1>Operational Resilience<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text admin_label=&#8221;Intro text&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<p>Operational Resilience has received increased regulatory scrutiny with the release of the joint discussion paper by the Bank of England, Financial Conduct Authority and the Prudential Regulatory Authority in July 2018. A clear statement from the regulators that the continued failure of organisations through neglect or oversight to implement strong Operational Resilience controls was no longer acceptable in light of the evident harm caused to consumers and markets.<\/p>\n<p>The regulators are now close to releasing a final Policy Statement which, once delivered, we expect to set the clock running for firms. Inaction will no longer be an option and we anticipate firms will need to be substantively \u2019complete\u2019 by the end of this year.<\/p>\n<p>Firms must look at their Operational Resilience and ensure that they take action to minimise the risk of harm to customers arising through interruptions to Important Business Services. The approach will need to consider:<\/p>\n<ul>\n<li>Governance framework and controls<\/li>\n<li>Identification of \u2018Important Business Services\u2019<\/li>\n<li>Mapping of business services and vulnerabilities<\/li>\n<li>Identification of scenarios and scenario testing<\/li>\n<li>Impact tolerance setting and statements<\/li>\n<li>Assessment of third-party service providers<\/li>\n<\/ul>\n<p>It is important that firms recognise the distinction between the regulator\u2019s approach to Operational Risks and other elements of business management. Specifically, the process of building Operational Resilience is not covered by existing plans for:<\/p>\n<ul>\n<li>Business continuity planning;<\/li>\n<li>Disaster recovery plans;<\/li>\n<li>Operational risk frameworks.<\/li>\n<\/ul>\n<p>Now is the time to begin taking action on your own firm\u2019s Operational Resilience planning, if you have not already started the process.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h3>Kenneth Underhill&#8217;s webinar: &#8220;An Introduction to Operational Resilience&#8221; is available to watch on our YouTube channel. It is the first in a series of webinars on the subject, all available to watch on YouTube.<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_video src=&#8221;https:\/\/www.youtube.com\/watch?v=7r181WH5VxA&#038;list=PLjIF81hg0yYq_qYAJNPTt_U_PWjHVeznq&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; admin_label=&#8221;The Operational Resilience Regulatory Timeline&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_image src=&#8221;https:\/\/www.icsr.co.uk\/wp-content\/uploads\/2021\/02\/Op-Res-DP18-04-210&#215;300.png&#8221; title_text=&#8221;Op Res DP18-04&#8243; url=&#8221;\/regulatory-timeline-operational-resilience\/&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_all=&#8221;5px&#8221; border_color_all=&#8221;#893494&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h2>Operational Resilience &#8211; Regulatory Timeline<\/h2>\n<p>The joint discussion paper issued by the Bank of England, Financial Conduct Authority and the Prudential Regulatory Authority in July 2018 started the current work on Operational Resilience. Take a look at our expanded regulatory timeline for a full list of key dates, including links to all the main consultation papers, discussion papers and policy statements that have been issued.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;\/regulatory-timeline-operational-resilience\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;View Operational Resilience Regulatory Timeline&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text admin_label=&#8221;Operational Resilience\u2014The ICSR Approach&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h2>Operational Resilience\u2014The ICSR Approach<\/h2>\n<p>Operational Resilience will be a living and breathing process requiring continual oversight and change. It will require firms to undertake a considerable project to create and embed the necessary processes. We do not anticipate significant change to current policy guidance and our experience suggests that fully completing a programme of work and embedding Operational Resilience into your operating model will take 6-12 months depending on scope and resources.<\/p>\n<p>There are two resourcing approaches to the work, which can be carried out in stages to assist with client planning:<\/p>\n<ul>\n<li>An advice only approach;<\/li>\n<li>An advice, support and validation model with design, test and implementation phases for the operational resilience framework, along with the training necessary for the client\u2019s own staff to take responsibility for the ongoing management of the framework.<\/li>\n<\/ul>\n<p>Our approach will be based on your business models and the outcome of proof of concept testing.<\/p>\n<p>ICSR can provide the resources necessary to support either model, including SMEs, Business Analysts, Programme Managers and IT expertise.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h2>Latest News: Operational Resilience<\/h2>\n<p>Our team have produced a number of articles on the subject of Operational Resilience. The most recent are shown below. To see all articles on the subject, please click here to go to our news page.<\/p>\n<p>[\/et_pb_text][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;107&#8243; use_manual_excerpt=&#8221;off&#8221; show_more=&#8221;on&#8221; show_author=&#8221;off&#8221; show_date=&#8221;off&#8221; show_categories=&#8221;off&#8221; show_excerpt=&#8221;off&#8221; show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221; overflow-x=&#8221;hidden&#8221; overflow-y=&#8221;hidden&#8221; link_option_url=&#8221;\/category\/operational-resilience\/&#8221; link_option_url_new_window=&#8221;on&#8221;][\/et_pb_blog][et_pb_button button_url=&#8221;\/category\/operational-resilience\/&#8221; button_text=&#8221;View all Operational Resilience articles&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text admin_label=&#8221;Our Experience&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h2>Our Experience<\/h2>\n<p>ICSR has already helped a number of firms formulate their approach and undertake the necessary work. We have been able to build a team with unrivalled experience and expertise in Operational Resilience, the methodologies which can be adopted, and the documentation and governance structures required to complete an operating framework.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h2>Case Studies: Operational Resilience<\/h2>\n<p>ICSR has carried out a number of assignments helping clients with their Operational Resilience planning.\u00a0<\/p>\n<p>[\/et_pb_text][et_pb_filterable_portfolio fullwidth=&#8221;off&#8221; posts_number=&#8221;4&#8243; include_categories=&#8221;204&#8243; show_categories=&#8221;off&#8221; show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_filterable_portfolio][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text admin_label=&#8221;Meet the team&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h2>Our Operational Resilience Team<\/h2>\n<p>Please contact any of the team if you want to discuss your own approach to Operational Resilience.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][divi_team_member image_url=&#8221;https:\/\/www.icsr.co.uk\/wp-content\/uploads\/2020\/05\/KU_SM_2504_1607lowsqbw.jpg&#8221; icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;KLHU&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/www.icsr.co.uk\/our-team\/kenneth-underhill\/&#8221; link_option_url_new_window=&#8221;on&#8221; border_color_all_image=&#8221;#893494&#8243;]<\/p>\n<h4>Kenneth Underhill<br \/>Director<\/h4>\n<p>[\/divi_team_member][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][divi_team_member image_url=&#8221;https:\/\/www.icsr.co.uk\/wp-content\/uploads\/2019\/04\/CB_GM_1704_1675lowsqbw.jpeg&#8221; icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;Craig Umbleja&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;\/our-team\/craig-umbleja\/&#8221; link_option_url_new_window=&#8221;on&#8221; border_color_all_image=&#8221;#893494&#8243;]<\/p>\n<h4>Craig Umbleja<br \/>Senior Consultant<\/h4>\n<p>[\/divi_team_member][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_divider _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][divi_team_member image_url=&#8221;https:\/\/www.icsr.co.uk\/wp-content\/uploads\/2020\/04\/Yvonne-Lancaster-BW.png&#8221; icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;Yvonne Lancaster&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/www.icsr.co.uk\/our-team\/yvonne-lancaster-consultant\/&#8221; link_option_url_new_window=&#8221;on&#8221; border_color_all_image=&#8221;#893494&#8243;]<\/p>\n<h4>Yvonne Lancaster<br \/>Consultant<\/h4>\n<p>[\/divi_team_member][divi_team_member image_url=&#8221;https:\/\/www.icsr.co.uk\/wp-content\/uploads\/2021\/01\/Daniel-Mertz.png&#8221; icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;Daniel Mertz&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/www.icsr.co.uk\/our-team\/daniel-mertz-consultant\/&#8221; link_option_url_new_window=&#8221;on&#8221; border_color_all_image=&#8221;#893494&#8243;]<\/p>\n<h4>Daniel Mertz<br \/>Consultant<\/h4>\n<p>[\/divi_team_member][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][divi_team_member image_url=&#8221;https:\/\/www.icsr.co.uk\/wp-content\/uploads\/2021\/01\/James-Doolan-web.png&#8221; icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;James Doolan&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/www.icsr.co.uk\/our-team\/james-doolan-consultant\/&#8221; link_option_url_new_window=&#8221;on&#8221; border_color_all_image=&#8221;#893494&#8243;]<\/p>\n<h4>James Doolan<br \/>Consultant<\/h4>\n<p>[\/divi_team_member][divi_team_member image_url=&#8221;https:\/\/www.icsr.co.uk\/wp-content\/uploads\/2020\/10\/Natasha-Pye-consultant.jpg&#8221; icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;Natasha Pye&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/www.icsr.co.uk\/our-team\/natasha-pye-consultant\/&#8221; link_option_url_new_window=&#8221;on&#8221; border_color_all_image=&#8221;#893494&#8243;]<\/p>\n<h4>Natasha Pye<br \/>Consultant<\/h4>\n<p>[\/divi_team_member][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][divi_team_member image_url=&#8221;https:\/\/www.icsr.co.uk\/wp-content\/uploads\/2020\/03\/Ian-Josephs-2.jpg&#8221; icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;Ian Josephs&#8221; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/www.icsr.co.uk\/our-team\/ian-josephs-consultant\/&#8221; link_option_url_new_window=&#8221;on&#8221; border_color_all_image=&#8221;#893494&#8243;]<\/p>\n<h4>Ian Josephs<br \/>Consultant<\/h4>\n<p>[\/divi_team_member][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<p>Many of our Talent Pool members have specific skills and experience relevant to operational resilience. Please use the search box to find people using specific keywords (eg. &#8216;Operational Resilience&#8217;) or by using the categories in the &#8216;slider&#8217; settings.<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.7.4&#8243; _module_preset=&#8221;default&#8221;]<div class=\"asp_w_container asp_w_container_4 asp_w_container_4_1\" data-id=\"4\">\r\n\t<div class='asp_w asp_m asp_m_4 asp_m_4_1 wpdreams_asp_sc wpdreams_asp_sc-4 ajaxsearchpro asp_main_container  asp_non_compact'\r\n\t\t data-id=\"4\"\r\n\t\t data-name=\"wpdreams duplicate\"\r\n\t\t \t\t data-instance=\"1\"\r\n\t\t id='ajaxsearchpro4_1'>\r\n\r\n\t\t<div class=\"probox\">\r\n\t\r\n\t<div class='promagnifier' tabindex=\"101\">\r\n\t\t\t\t<div class='asp_text_button hiddend'>\r\n\t\t\tSearch\t\t<\/div>\r\n\t\t<div class='innericon'>\r\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\"><path d=\"M448.225 394.243l-85.387-85.385c16.55-26.08 26.146-56.986 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class='proloading'>\r\n                        <div class=\"asp_loader\">\r\n            <div class=\"asp_loader-inner asp_ball-rotate\">\r\n            \r\n                <div><\/div>\r\n                            <\/div>\r\n        <\/div>\r\n                    <\/div>\r\n\r\n            <div class='proclose'>\r\n            <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\"\r\n                 y=\"0px\"\r\n                 width=\"512px\" height=\"512px\" viewBox=\"0 0 512 512\" enable-background=\"new 0 0 512 512\"\r\n                 xml:space=\"preserve\">\r\n            <polygon points=\"438.393,374.595 319.757,255.977 438.378,137.348 374.595,73.607 255.995,192.225 137.375,73.622 73.607,137.352 192.246,255.983 73.622,374.625 137.352,438.393 256.002,319.734 374.652,438.378 \"\/>\r\n            <\/svg>\r\n        <\/div>\r\n    \r\n    \r\n<\/div>\t<\/div>\r\n\t<div class='asp_data_container' style=\"display:none !important;\">\r\n\t\t<div class=\"asp_init_data\"\r\n\t style=\"display:none !important;\"\r\n\t id=\"asp_init_id_4_1\"\r\n\t data-asp-id=\"4\"\r\n\t data-asp-instance=\"1\"\r\n\t data-aspdata=\"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class='asp_hidden_data' style=\"display:none !important;\">\r\n    <div class='asp_item_overlay'>\r\n        <div class='asp_item_inner'>\r\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\"><path d=\"M448.225 394.243l-85.387-85.385c16.55-26.08 26.146-56.986 26.146-90.094 0-92.99-75.652-168.64-168.643-168.64-92.988 0-168.64 75.65-168.64 168.64s75.65 168.64 168.64 168.64c31.466 0 60.94-8.67 86.176-23.734l86.14 86.142c36.755 36.754 92.355-18.783 55.57-55.57zm-344.233-175.48c0-64.155 52.192-116.35 116.35-116.35s116.353 52.194 116.353 116.35S284.5 335.117 220.342 335.117s-116.35-52.196-116.35-116.352zm34.463-30.26c34.057-78.9 148.668-69.75 170.248 12.863-43.482-51.037-119.984-56.532-170.248-12.862z\"\/><\/svg>                    <\/div>\r\n    <\/div>\r\n<\/div>\t<\/div>\r\n\t<div id='__original__ajaxsearchprores4_1' class='asp_w asp_r asp_r_4 asp_r_4_1 vertical ajaxsearchpro wpdreams_asp_sc wpdreams_asp_sc-4'\r\n     data-id=\"4\"\r\n     data-instance=\"1\">\r\n\r\n        <div class=\"asp_results_top\" style=\"display:none;\">\r\n        <div class=\"asp_rt_phrase\">Results for <strong>{phrase}<\/strong><\/div>\r\n        <div class=\"asp_rt_nophrase\">Displaying <strong>{results_count}<\/strong> results of <strong>{results_count_total}<\/strong><\/div>\r\n    <\/div>\r\n    \r\n    \r\n    \r\n    <div class=\"results\">\r\n\r\n        \r\n        <div class=\"resdrg\">\r\n        <\/div>\r\n\r\n        \r\n    <\/div>\r\n\r\n    \r\n    \r\n    \r\n\r\n    <div class=\"asp_res_loader hiddend\">\r\n                    <div class=\"asp_loader\">\r\n                <div class=\"asp_loader-inner asp_ball-rotate\">\r\n                \r\n                    <div><\/div>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n<\/div>\t<div id='__original__ajaxsearchprosettings4_1'\r\n\t\t class=\"asp_w asp_ss asp_ss_4 asp_s asp_s_4 asp_s_4_1 wpdreams_asp_sc wpdreams_asp_sc-4 ajaxsearchpro searchsettings\"\r\n\t\t data-id=\"4\"\r\n\t\t data-instance=\"1\">\r\n\t<form name='options' class=\"asp-fss-flex\" autocomplete = 'off'>\r\n        <input type=\"hidden\" style=\"display:none;\" name=\"current_page_id\" value=\"3472\">\r\n            <input type='hidden' name='qtranslate_lang' style=\"display:none;\"\r\n               value='0'\/>\r\n    \t    <input type=\"hidden\" name=\"filters_changed\" style=\"display:none;\" value=\"0\">\r\n    <input type=\"hidden\" name=\"filters_initial\" style=\"display:none;\" value=\"1\">\r\n    <fieldset class=\"asp_filter_generic asp_filter_id_1 asp_filter_n_0 hiddend\">\r\n            <legend>Generic filters<\/legend>\r\n    \r\n\t\t<input type=\"checkbox\" value=\"exact\"\r\n\t\t\t   id=\"set_exact4_1\"\r\n\t\t\t   style=\"display:none;\"\r\n\t\t\t   data-origvalue=\"1\"\t\t\t   name=\"asp_gen[]\"  checked=\"checked\"\/>\r\n    \r\n\t\t<input type=\"checkbox\" value=\"title\"\r\n\t\t\t   id=\"set_title4_1\"\r\n\t\t\t   style=\"display:none;\"\r\n\t\t\t   data-origvalue=\"1\"\t\t\t   name=\"asp_gen[]\"  checked=\"checked\"\/>\r\n    \r\n\t\t<input type=\"checkbox\" value=\"content\"\r\n\t\t\t   id=\"set_content4_1\"\r\n\t\t\t   style=\"display:none;\"\r\n\t\t\t   data-origvalue=\"1\"\t\t\t   name=\"asp_gen[]\"  checked=\"checked\"\/>\r\n    \r\n\t\t<input type=\"checkbox\" value=\"excerpt\"\r\n\t\t\t   id=\"set_excerpt4_1\"\r\n\t\t\t   style=\"display:none;\"\r\n\t\t\t   data-origvalue=\"1\"\t\t\t   name=\"asp_gen[]\"  checked=\"checked\"\/>\r\n    <\/fieldset>        <input type=\"checkbox\"\r\n               style=\"display: none !important;\"\r\n               value=\"our_team\"\r\n               aria-label=\"Hidden label\"\r\n               aria-hidden=\"true\"\r\n               id=\"4_1customset_4_1100\"\r\n               name=\"customset[]\" checked=\"checked\"\/>\r\n        <fieldset data-asp_invalid_msg=\"This field is required!\"\r\n          class=\"asp_filter_tax asp_filter_tax_post_tag asp_checkboxes_filter_box asp_filter_id_2 asp_filter_n_1\">\r\n    <legend>Filter by Tags<\/legend>\r\n    <div class='post_tag_filter_box categoryfilter asp_sett_scroll'>            <div class=\"asp_option_cat asp_option asp_option asp_option_cat_level-0 asp_option_selectall\">\r\n            <div class=\"asp_option_inner\">\r\n                <input id=\"asp__all4_1\"\r\n                       aria-label=\"Check\/uncheck all\"\r\n                       type=\"checkbox\" data-targetclass=\"asp__checkbox\"\r\n                    data-origvalue=\"1\"                    checked=\"checked\"\/>\r\n                <label aria-hidden=\"true\"\r\n                       for=\"asp__all4_1\">\r\n                    Hidden label                <\/label>\r\n            <\/div>\r\n            <div class=\"asp_option_label\">Check\/uncheck all<\/div>\r\n        <\/div>\r\n        <div class=\"asp_select_spacer\"><\/div>\r\n                <div class=\"asp_option_cat asp_option asp_option asp_option_cat_level-0\"\r\n             data-lvl=\"0\"\r\n             asp_cat_parent=\"0\">\r\n            <div class=\"asp_option_inner\">\r\n                <input type=\"checkbox\" value=\"244\" class=\"asp__checkbox\"\r\n                       aria-label=\"Actuarial\"\r\n                                            name=\"post_tag_set[]\"\r\n                                           id=\"4_1termset_244\"\r\n                    data-origvalue=\"1\"                    checked=\"checked\"\/>\r\n                <label aria-hidden=\"true\"\r\n                       for=\"4_1termset_244\">\r\n                    Hidden label                <\/label>\r\n            <\/div>\r\n            <div class=\"asp_option_label\">\r\n                Actuarial            <\/div>\r\n        <\/div>\r\n                <div class=\"asp_option_cat asp_option asp_option asp_option_cat_level-0\"\r\n             data-lvl=\"0\"\r\n             asp_cat_parent=\"0\">\r\n            <div class=\"asp_option_inner\">\r\n                <input type=\"checkbox\" value=\"242\" class=\"asp__checkbox\"\r\n                       aria-label=\"Appointed Representatives\"\r\n                                            name=\"post_tag_set[]\"\r\n                                           id=\"4_1termset_242\"\r\n                    data-origvalue=\"1\"                    checked=\"checked\"\/>\r\n                <label aria-hidden=\"true\"\r\n                       for=\"4_1termset_242\">\r\n                    Hidden label                <\/label>\r\n            <\/div>\r\n            <div class=\"asp_option_label\">\r\n                Appointed Representatives            <\/div>\r\n        <\/div>\r\n                <div class=\"asp_option_cat asp_option asp_option asp_option_cat_level-0\"\r\n             data-lvl=\"0\"\r\n             asp_cat_parent=\"0\">\r\n            <div class=\"asp_option_inner\">\r\n                <input type=\"checkbox\" value=\"182\" class=\"asp__checkbox\"\r\n                       aria-label=\"Authorisations\"\r\n                                            name=\"post_tag_set[]\"\r\n                                           id=\"4_1termset_182\"\r\n                    data-origvalue=\"1\"                    checked=\"checked\"\/>\r\n                <label aria-hidden=\"true\"\r\n                       for=\"4_1termset_182\">\r\n                    Hidden label                <\/label>\r\n            <\/div>\r\n            <div class=\"asp_option_label\">\r\n                Authorisations            <\/div>\r\n        <\/div>\r\n                <div class=\"asp_option_cat asp_option asp_option asp_option_cat_level-0\"\r\n             data-lvl=\"0\"\r\n             asp_cat_parent=\"0\">\r\n            <div class=\"asp_option_inner\">\r\n                <input type=\"checkbox\" value=\"190\" class=\"asp__checkbox\"\r\n                       aria-label=\"Automated compliance monitoring\"\r\n                                            name=\"post_tag_set[]\"\r\n                                           id=\"4_1termset_190\"\r\n                    data-origvalue=\"1\"                    checked=\"checked\"\/>\r\n                <label aria-hidden=\"true\"\r\n                       for=\"4_1termset_190\">\r\n                    Hidden label                <\/label>\r\n            <\/div>\r\n            <div class=\"asp_option_label\">\r\n                Automated compliance monitoring            <\/div>\r\n        <\/div>\r\n                <div class=\"asp_option_cat asp_option asp_option asp_option_cat_level-0\"\r\n             data-lvl=\"0\"\r\n             asp_cat_parent=\"0\">\r\n            <div class=\"asp_option_inner\">\r\n                <input type=\"checkbox\" value=\"284\" class=\"asp__checkbox\"\r\n                       aria-label=\"Blueprint Two\"\r\n                                            name=\"post_tag_set[]\"\r\n                       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