Benoit is an experienced senior leader with over 20 years’ experience in management consulting, Lloyd’s and London Market roles. He has a strong track record in delivering large transformation programmes covering a range of subjects that include digital, robotic automation, operating models, offshoring and service management. As part of those roles, Benoit has led, managed and coached high performing global operational teams, including oversight of Lloyd’s operations across the EMEA region in the ‘Brexit’ era.
Benoit’s previous roles have included Head of EMEA Operations (Lloyd’s of London) and both Senior Transformation Manager and Senior Operations Manager for Continental Europe roles (QBE Insurance) as well as Senior Manager at a large management consultancy firm in the UK and France. In those roles, he has delivered projects that covered the business response to Brexit, the use of robotics in insurance, digital transformation and back office development, as well as working closely with colleagues in other teams to remediate poor risk management performances and deliver revised Target Operating Models.
His specialist areas include:
- Digital Transformation
- Operating Models / Operational Efficiency
- Service Management
- Programme Management
- Strategy and Delivery
- Brexit / Lloyd’s Europe
- Future at Lloyd’s / Blueprint Two programme
Benoit leads our Operations, Change, IT and Transformation function, working independently and alongside colleagues from our Compliance, Risk and HR functions. He is fluent in French and English.
