Compliance Services

COMPLIANCE SERVICES

Our compliance activities cover the full spectrum of support for UK regulated insurance firms.

Overview of Compliance Services

We provide compliance support to FCA, PRA and Lloyd’s regulated insurance firms and those looking to enter the market, either as a UK-based entity or as an overseas firm seeking authorisation to carry on regulated activities in the UK. Our team is able to provide firms with advisory support, co-sourced or out-sourced resourcing support and training for your own employees, from junior to board-level.

What We Do

Our compliance activities span the full range of issues faced by UK regulated insurance firms, and their international subsidiaries, parent firms and associates from the maintenance of frameworks (including policies and compliance risk registers) through annual planning and day to day advice or support. The issues are constantly changing and we advise and support firms on all of the major areas including:

  • The development of the new Consumer Duty and the application of this to regulated firms
  • Product Governance rules including the ongoing interpretation of those against specific issues and scenarios such as ‘Fair Value’, building and implementing POG frameworks
  • The oversight and control of Appointed Representatives, including the new rules being implemented
  • Applications for Authorisation, Variation of Permission, Change in Control
  • Preparation for interviews/meetings with the regulators
  • S.166 and Lloyd’s Reviews and remediation
  • Reviews, audits and health checks on all aspects of a Compliance function including resourcing, frameworks and all other activities
  • Development/review and build of compliance frameworks and operating models
  • M & A Due Diligence on Risk and Compliance and management of functional mergers
  • Advice on all aspects including annual planning activity, compliance monitoring, compliance reporting, regulatory perimeter guidance, horizon scanning, international licensing, complaints management, financial promotions, ICOBS, GDPR and data protection/privacy. delegated authorities and Appointed Representatives, financial crime frameworks and controls, Insurance Distribution Directive including IPIDs, whistleblowing frameworks
  • Compliance training to business, compliance functions and Directors and NEDs
  • Senior Managers & Certification Regime (SM&CR) advice, training, documentation drafting & applications
  • Review Policy and Procedures, to ensure they remain complaint with UK regulatory requirements
  • Recovery and resolution planning
  • Operational Resilience
  • Co-sourced and outsourced arrangements

Key Contacts:

If you would like to know more about the way we could help your firm, please speak with one of our Compliance specialists.

Claire King

Risk & Compliance Director

Latest Compliance Case Studies

Digital Operational Resilience Act (DORA) Support For Client In The Irish Regulated Market

Digital Operational Resilience Act (DORA) Support For Client In The Irish Regulated Market

Assisting Client With Evolution Of An Outsourcing Framework

Assisting Client With Evolution Of An Outsourcing Framework

Support Setting Up UK Branch And Post-Authorisation Compliance Support

Support Setting Up UK Branch And Post-Authorisation Compliance Support

Assisting Client With Feasibility Study on Creating A Start-Up Insurer And Obtaining UK Authorisation

Assisting Client With Feasibility Study on Creating A Start-Up Insurer And Obtaining UK Authorisation

Advising Client On Authorisation Process To Create A UK Insurance Broker

Advising Client On Authorisation Process To Create A UK Insurance Broker

Advising Client On Authorisation Process To Create A UK P&I Club

Advising Client On Authorisation Process To Create A UK P&I Club

Assisting International Insurer With Authorisation And Operating Model Development

Assisting International Insurer With Authorisation And Operating Model Development

Review Compliance Framework Controls To Ensure Consumer Duty Effectively Implemented

Review Compliance Framework Controls To Ensure Consumer Duty Effectively Implemented

Assisting with Compliance Framework Development for UK Branch

Assisting with Compliance Framework Development for UK Branch

Providing Compliance Support To Assist The Clients Operationalisation of its UK Branch

Providing Compliance Support To Assist The Clients Operationalisation of its UK Branch

Supporting The Client With The Delivery Of A New Governance, Service And Operating Model As A Part Of A Corporate Restructure

Supporting The Client With The Delivery Of A New Governance, Service And Operating Model As A Part Of A Corporate Restructure

Assisting Client With Integration Of Governance, Risk And Compliance Frameworks

Assisting Client With Integration Of Governance, Risk And Compliance Frameworks

Undertaking A Review Of Cultural Change Work Within A Lloyd’s Business To Establish Its Effectiveness

Undertaking A Review Of Cultural Change Work Within A Lloyd’s Business To Establish Its Effectiveness

Assisting London Market Insurance Broker With Operational Resilience

Assisting London Market Insurance Broker With Operational Resilience

Detailed Compliance Training Provided for Insurer Staff

Detailed Compliance Training Provided for Insurer Staff

Assisting European insurer with assessment of post-TPR authorisation Options

Assisting European insurer with assessment of post-TPR authorisation Options

Assisting European insurer with Application for UK Authorisation

Assisting European insurer with Application for UK Authorisation

Advising International MGA On Its Product Governance Requirements

Advising International MGA On Its Product Governance Requirements

Advising International Insurance Broker on its Product Governance Requirements

Advising International Insurance Broker on its Product Governance Requirements

Creating A Product Governance Framework Including Policy And Procedure

Creating A Product Governance Framework Including Policy And Procedure

Undertaking Financial Crime Risk Assessment For Client

Undertaking Financial Crime Risk Assessment For Client

Monitoring Appointed Representatives Compliance Adherence for Principal

Monitoring Appointed Representatives Compliance Adherence for Principal

Support Developing Operational Resilience Control Framework

Support Developing Operational Resilience Control Framework

Temporary Compliance Resource Provided As Maternity Cover

Temporary Compliance Resource Provided As Maternity Cover

Provision of Temporary Compliance & Risk Support

Provision of Temporary Compliance & Risk Support

Review Of Complaints Procedures For International Insurer

Review Of Complaints Procedures For International Insurer

Assisting Our Client With An Application For Authorisation From The FCA

Assisting Our Client With An Application For Authorisation From The FCA

Implementation Of Updated Sanctions Screening Solution

Implementation Of Updated Sanctions Screening Solution

Developing A Financial Crime Risk Assessment For One Of The UK’s Leading Employee Benefits Providers

Developing A Financial Crime Risk Assessment For One Of The UK’s Leading Employee Benefits Providers

Resourcing And Training Support For Client To Ensure They Were Adhering To All Applicable Sanctions’ Regimes And Effectively Managing Their Sanctions Exposures

Resourcing And Training Support For Client To Ensure They Were Adhering To All Applicable Sanctions’ Regimes And Effectively Managing Their Sanctions Exposures

Financial Crime Training For Board And Senior Leadership Team Of UK Based Broker

Financial Crime Training For Board And Senior Leadership Team Of UK Based Broker

Advising On The Authorisation Requirements To Set Up A Branch Or Subsidiary In The UK

Advising On The Authorisation Requirements To Set Up A Branch Or Subsidiary In The UK

Advising On The Authorisation Requirements To Set Up A UK Broker

Advising On The Authorisation Requirements To Set Up A UK Broker

Advising International Firm on the Application of the Temporary Permissions Regime to Its Business

Advising International Firm on the Application of the Temporary Permissions Regime to Its Business

Advising International Firm On Options For UK Structure Post-Temporary Permissions Regime

Advising International Firm On Options For UK Structure Post-Temporary Permissions Regime

Assisting Client With Project Delivering PRA and FCA Operational Resilience Requirements

Assisting Client With Project Delivering PRA and FCA Operational Resilience Requirements

Support Preparing For Introduction of Operational Resilience and Business Continuity Planning

Support Preparing For Introduction of Operational Resilience and Business Continuity Planning

Support with Brexit Planning for European Reinsurer

Support with Brexit Planning for European Reinsurer

Support With The Post-Acquisition Integration of London Market & Lloyd’s Brokers

Support With The Post-Acquisition Integration of London Market & Lloyd’s Brokers

Our client required an independent Board Effectiveness review in accordance with its’ three-yearly cycle

Our client required an independent Board Effectiveness review in accordance with its’ three-yearly cycle

Recovery and Resolution Planning

Recovery and Resolution Planning

Review client’s governance, control and risk frameworks to ensure that the operating model remained fit for purpose

Review client’s governance, control and risk frameworks to ensure that the operating model remained fit for purpose

Providing Validation and Advice to Overseas Insurance Group on SM&CR

Providing Validation and Advice to Overseas Insurance Group on SM&CR

Assisting Client’s Management Prepare for Lloyd’s Governance, Compliance and Culture Review

Assisting Client’s Management Prepare for Lloyd’s Governance, Compliance and Culture Review

Assist with changes to governance, capital model, risk, compliance, operations, claims functions and frameworks

Assist with changes to governance, capital model, risk, compliance, operations, claims functions and frameworks

Supporting client with Due Diligence Work for Private Equity Backed M&A Activity

Supporting client with Due Diligence Work for Private Equity Backed M&A Activity

Assistance with implementation of control framework in merger of multinational client with London Market Insurer

Assistance with implementation of control framework in merger of multinational client with London Market Insurer

London Market insurance broker needed to create a solution for Brexit

London Market insurance broker needed to create a solution for Brexit

Independent compliance monitoring review of outsourcing arrangements

Independent compliance monitoring review of outsourcing arrangements

Review of US-owned firm’s UK Conduct Risk Framework

Review of US-owned firm’s UK Conduct Risk Framework

Advice and support on the development of a distribution chain involving the use of non-admitted insurers

Advice and support on the development of a distribution chain involving the use of non-admitted insurers

Creating the necessary frameworks and procedures to ensure compliance with IDD

Creating the necessary frameworks and procedures to ensure compliance with IDD

Assisting Start-up with Product Development, Compliance & Risk Frameworks

Assisting Start-up with Product Development, Compliance & Risk Frameworks

Advising And Supporting A New Global Insurance Group On Set-up, Licensing And Distribution

Advising And Supporting A New Global Insurance Group On Set-up, Licensing And Distribution

Supporting a Lloyd’s Syndicate With New Product Development and EU Distribution Requirements

Supporting a Lloyd’s Syndicate With New Product Development and EU Distribution Requirements

Developing A Complaints Management Framework For An Overseas Insurer

Developing A Complaints Management Framework For An Overseas Insurer

Temporary Permissions Regime for Brexit And Outsourced Compliance and Risk Resources

Temporary Permissions Regime for Brexit And Outsourced Compliance and Risk Resources

Data Protection and GDPR

Data Protection and GDPR

Merger & Acquisition: Control Framework Implementation

Merger & Acquisition: Control Framework Implementation

New Governance and Controls for New TOM

New Governance and Controls for New TOM

Product Governance and Compliance Monitoring Rebuild

Product Governance and Compliance Monitoring Rebuild

Latest Compliance Articles

PRA Business Plan: An Agenda For (International) Growth?

PRA Business Plan: An Agenda For (International) Growth?

The PRA published its business plan earlier in April and as with the FCA, there is unsurprisingly quite a significant focus on how it will deliver its new growth objectives now these are formally in place. Kenneth Underhill and Claire King look at what’s in the 2024 plan.

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Advisory & Resourcing

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