
COMPLIANCE SERVICES
Our compliance activities cover the full spectrum of support for UK regulated insurance firms.
Overview of Compliance Services
We provide compliance support to FCA, PRA and Lloyd’s regulated insurance firms and those looking to enter the market, either as a UK-based entity or as an overseas firm seeking authorisation to carry on regulated activities in the UK. Our team is able to provide firms with advisory support, co-sourced or out-sourced resourcing support and training for your own employees, from junior to board-level.
What We Do
Our compliance activities span the full range of issues faced by UK regulated insurance firms, and their international subsidiaries, parent firms and associates from the maintenance of frameworks (including policies and compliance risk registers) through annual planning and day to day advice or support. The issues are constantly changing and we advise and support firms on all of the major areas including:
- The development of the new Consumer Duty and the application of this to regulated firms
- Product Governance rules including the ongoing interpretation of those against specific issues and scenarios such as ‘Fair Value’, building and implementing POG frameworks
- The oversight and control of Appointed Representatives, including the new rules being implemented
- Applications for Authorisation, Variation of Permission, Change in Control
- Preparation for interviews/meetings with the regulators
- S.166 and Lloyd’s Reviews and remediation
- Reviews, audits and health checks on all aspects of a Compliance function including resourcing, frameworks and all other activities
- Development/review and build of compliance frameworks and operating models
- M & A Due Diligence on Risk and Compliance and management of functional mergers
- Advice on all aspects including annual planning activity, compliance monitoring, compliance reporting, regulatory perimeter guidance, horizon scanning, international licensing, complaints management, financial promotions, ICOBS, GDPR and data protection/privacy. delegated authorities and Appointed Representatives, financial crime frameworks and controls, Insurance Distribution Directive including IPIDs, whistleblowing frameworks
- Compliance training to business, compliance functions and Directors and NEDs
- Senior Managers & Certification Regime (SM&CR) advice, training, documentation drafting & applications
- Review Policy and Procedures, to ensure they remain complaint with UK regulatory requirements
- Recovery and resolution planning
- Operational Resilience
- Co-sourced and outsourced arrangements
Key Contacts:
If you would like to know more about the way we could help your firm, please speak with one of our Compliance specialists.

Kenneth Underhill
Director
Latest Compliance Case Studies

Supporting The Client With The Delivery Of A New Governance, Service And Operating Model As A Part Of A Corporate Restructure

Undertaking A Review Of Cultural Change Work Within A Lloyd’s Business To Establish Its Effectiveness

Developing A Financial Crime Risk Assessment For One Of The UK’s Leading Employee Benefits Providers

Resourcing And Training Support For Client To Ensure They Were Adhering To All Applicable Sanctions’ Regimes And Effectively Managing Their Sanctions Exposures

Our client required an independent Board Effectiveness review in accordance with its’ three-yearly cycle

Review client’s governance, control and risk frameworks to ensure that the operating model remained fit for purpose

Assist with changes to governance, capital model, risk, compliance, operations, claims functions and frameworks

Assistance with implementation of control framework in merger of multinational client with London Market Insurer
Latest Compliance Articles
Claire King Expands Role To Include Responsibility For Compliance
ICSR is delighted to announce that Claire King is expanding her role to assume responsibility for the Compliance Services that ICSR provides to clients, alongside her existing responsibility for Risk.
Diversity & Inclusivity: Will regulatory action drive a change in direction for the industry?
In September the PRA and FCA released co-ordinated Consultation Papers on Diversity & Inclusivity in the Financial Services sector, building on the previous Discussion Paper from July 2021. Niki Underwood looks at the proposals.
Ensuring the Future: Are You Ready For Blueprint Two Phase One?
Full details of Phase One implementation of the Blueprint Two London Market changes have now been released and firms utilising bureau services need to act. Benoit Steulet considers the implications.