Technology and Operational Resilience Webinar – Justin Ward
Watch a recording of the webinar from Justin Ward looking at the 6 key elements involved in creating operational resilience in the technology that is critical to the delivery of ‘Important Business Services’ for insurance firms.
Technology and Operational Resilience – A Webinar Hosted by Justin Ward
In a real time economy, technology failure means business failure. In uncertain times it can lead to ruin. It is crucial that organisations place technology resilience at the very centre of their operational resilience planning process. Register now for the webinar.
PPPP: The PRA’s Prudent Person Principle
At the end of May 2020, the PRA published SS 1/20, its Supervisory Statement clarifying its approach to using the Prudent Person Principle (PPP) in assessing prudency of investment. Kenneth Underhill looks at what this means for Solvency II firms including insurers, mutuals and third country branches.
Appropriate Resources For Evolving Operating Models – An FCA Perspective
The FCA recently issued guidance on appropriate financial resources for all solo regulated firms. It also mentions non-financial resources. Kenneth Underhill looks at the FCA Guidance and some of the issues firms need to consider if they are making changes to their operating models.
And Don’t Forget: Brexit!
Many in recent times had forgotten that Brexit was still a significant issue or perhaps had overlooked it while dealing with more pressured concerns of seeking to ensure their business and staff were surviving. Kenneth Underhill looks at recent developments and what they mean for firms.
Governance of Operational Resilience Webinar – Jonathan Graham
A webinar with Jonathan Graham looking at the Governance of Operational Resilience. You can watch the recording here and register for the next in the series of webinars.
Product Value – What Price Customer Loyalty?
The FCA recently released updated guidance for insurance firms to assess the impact of Covid-19 on the value of their insurance products. Craig Umbleja considers the implications in the context of their product review obligations under PROD 4 and considers how firms can proceed to build trust, engagement and loyalty with their customers.
Governance of Operational Resilience – A Webinar Hosted by Jonathan Graham
Operational resilience has been identified as one the 5 key cross-sector pieces of work in the 2020/21 Business plan by the FCA. Jonathan Graham hosts the second in our series of webinars on Thursday 18th June, looking at the Governance of Operational Resilience. Register now.
Operational Resilience Webinar – Kenneth Underhill
Kenneth Underhill provided an introduction to Operational Resilience in a webinar on 4th June. You can watch the recording here and register for the next in the series of webinars.
Setting The Right Insurance Culture
With the FCA and PRA expecting Insurance firms to focus on culture as the next big step beyond TCF and Conduct risk, setting the right culture in your organisation is so important. Cultural Change is often described as the hardest and the last thing that changes in an organisation. But it need not be like that. Justin Ward explores the issues.
Introduction To Operational Resilience – A Series Of Webinars
Operational resilience has been identified as one the 5 key cross-sector pieces of work in the 2020/21 Business plan by the FCA. Kenneth Underhill will host a webinar introducing the issues from a regulatory perspective. Register now.
Complaints – Defining Your Firms Relationship with the Regulator
On 1st May, the FCA issued a communication on the subject of complaints handling in the context of the complexities arising from the Covid-19 pandemic. Kenneth Underhill, David Cameron, Adrian Crick & Robert Humphreys look at how the way a firm responds could define its relationship with the regulator.
