Setting The Right Insurance Culture

Setting The Right Insurance Culture

With the FCA and PRA expecting Insurance firms to focus on culture as the next big step beyond TCF and Conduct risk, setting the right culture in your organisation is so important. Cultural Change is often described as the hardest and the last thing that changes in an organisation. But it need not be like that. Justin Ward explores the issues.
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Risk Management And The Art Of Product Governance

Risk Management And The Art Of Product Governance

One of the most significant controls for insurance risk is the product development process insurers are required to operate. A process designed to ensure that the products they are developing are suitable for their customers. Kenneth Underhill looks at the issues in the context of the Covid-19 pandemic.
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The Impact of the Coronavirus on Financial Crime

The Impact of the Coronavirus on Financial Crime

When we think of Financial Crime, many of us will think of money laundering, fraud, tax havens and perhaps complex organisational structures to disguise the true origin of wealth. Financial crime expert Nicky Hasler looks at the implications arising from the Covid-19 pandemic.
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Coronavirus – The Long And The Short Of It

Coronavirus – The Long And The Short Of It

The current coronavirus pandemic, otherwise known as Covid-19, is already being described as the biggest single issue faced by the world since World War 2, and without doubt it will be one of the biggest issues faced by the insurance industry ever. Kenneth Underhill and members of the Talent Pool look at the issues.
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Pandemics and the Board: From adversity comes opportunity

Pandemics and the Board: From adversity comes opportunity

Covid-19 has dominated lives recently and the most common feeling from government down is that we never could have expected it. We could not have anticipated the profound impact it has had on lives, society and the economy. In this article David Russell explores how a Board needs to address risks such as this.
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Claims in the time of Corona

Claims in the time of Corona

Running a claims team is never easy - you are responsible for the section of your company which has the biggest impact on its external reputation and control the purse strings for the largest outgoings. You will be kept under the microscope by the CEO. Throw in a world-changing event like Covid-19 and you might be starting to regret taking that promotion.
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