Vulnerable Customers: Be Aware and Take Due Care

Vulnerable Customers: Be Aware and Take Due Care

With the FCA estimating that over 24 million consumers show at least one characteristic of vulnerability, the FCA Consultation Paper GC20/3 “Guidance for firms on the fair treatment of vulnerable customers” should be of concern to all insurers. Craig Umbleja looks at the issues raised.

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PPPP: The PRA’s Prudent Person Principle

PPPP: The PRA’s Prudent Person Principle

At the end of May 2020, the PRA published SS 1/20, its Supervisory Statement clarifying its approach to using the Prudent Person Principle (PPP) in assessing prudency of investment. Kenneth Underhill looks at what this means for Solvency II firms including insurers, mutuals and third country branches.

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And Don’t Forget: Brexit!

And Don’t Forget: Brexit!

Many in recent times had forgotten that Brexit was still a significant issue or perhaps had overlooked it while dealing with more pressured concerns of seeking to ensure their business and staff were surviving. Kenneth Underhill looks at recent developments and what they mean for firms.

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