by Kenneth Underhill | Apr 7, 2020 | Coronavirus, Culture, FCA, ICSR News, Operational Resilience, Product Governance
Today the FCA released its annual plan and started by explaining that the plan covered a 3-year horizon. Importantly the Plan also offered the insurance market a significant benefit in the form of no increase in fees for this year as well as a time to pay those fees,...
by Kenneth Underhill | Feb 19, 2020 | Brexit, FCA, ICSR News, Insurance Distribution Directive, Lloyd's, Operational Resilience, Pricing, Product Governance, Vulnerable customers
Released this week, ‘Sector Views’ is the FCA perspective on “the way the financial environment is changing and the impact of these changes on consumers and market effectiveness.” It gives us a clear indication of the areas where the FCA see potential risk of harm to...
by Kenneth Underhill | Sep 27, 2018 | FCA, Insurance Distribution Directive, Kenneth Underhill, Product Governance
Having covered Product Governance in our first Insurance Distribution Directive (IDD) Deep Dive and Customer Information and IPIDs in our second Article this article, our third and final in the series, will focus on the new Customer Best Interests Rule and what it may...
by Kenneth Underhill | Aug 15, 2018 | Insurance Distribution Directive, Kenneth Underhill, Product Governance
This article is the first in our series on the Insurance Distribution Directive (IDD) due to come into force in the UK on 1st October 2018. Our approach is to not just raise for our customers and others the fact of new regulation, but also to give insight into issues...