by Kenneth Underhill | Aug 7, 2022 | Compliance, Consumer Duty, FCA, Product Governance
Last week, the FCA published its ‘final’ rules on the way principal firms oversee the activities of Appointed Representatives (ARs) and Introducer Appointed Representatives (IARs). These rules reflect the perimeter of the FCA’s current legislative remit, whilst also...
by Kenneth Underhill | Jul 29, 2022 | Compliance, Consumer Duty, FCA, Product Governance
The new Consumer Duty rules set a high bar for firms in the way they manufacture, sell and service insurance products to retail consumers. The FCA are seeking to create a baseline standard that will ensure innovation and competition exists in the interests of the...
by Kenneth Underhill | Dec 15, 2021 | Compliance, Consumer Duty, FCA
The new Consumer Duty is raising the bar when it comes to delivering positive outcomes for customers. The need for this is a recognition that the ‘Best Interests Rule’ it seeks to replace has not delivered the outcomes the FCA hoped for and there is a clear sense that...
by Craig Umbleja | Jun 8, 2021 | Consumer Duty, FCA
The Financial Conduct Authority (FCA) recently released a consultation paper on their proposal to introduce a new Customer Duty. In this article we set out what the new proposals are, how they relate to the current FCA requirements and the potential impact of the...